Legal

Privacy policy

How QED Battery Corp. collects, uses and protects personal information on this website.

Who we are

This website is operated by QED Battery Corp. (“QED”, “we”). We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial law.

What we collect

  • Contact form: your name, email address, organization (optional), the reason you are writing, and your message.
  • Sign-up and updates: when you submit an inquiry or subscribe to updates (on a page, in the site footer, or in the sign-up invitation), your email address, your name if you give it, what you are interested in, the page you were on, and whether you asked to receive emails. When you ask for emails, we keep the exact wording you agreed to and the date, as Canada’s anti-spam law (CASL) requires.
  • Ask QED (the site assistant): Ask QED answers from approved QED material. Its answers are produced on systems run by QED, not by an outside AI service. Your conversation is held for up to two hours so the assistant can follow it, then discarded. If you choose to share your details (for example to book a meeting), your name, email, organization, topic, chosen meeting time, email-updates choice and the conversation are saved with your inquiry and sent to the team. If it cannot answer a question, the text of that question is saved so the team can improve the answers. Please do not type sensitive personal information into Ask QED.
  • Technical information: like any website, our hosting and security providers process technical data such as IP address, browser type and the pages requested, to deliver and protect the site.
  • Analytics, only if you accept: if you choose “Accept” in the cookie banner, we measure how the site is used (pages visited, device and browser type, approximate location by region, how you arrived). This is reported to us in aggregate. If you choose “Essential only”, or make no choice, no analytics script is loaded. See the Cookie policy.

    • We do not use advertising trackers on this website, and we never identify you from your visit alone: we only know who you are if you tell us through a form.

    How we use it

    To reply to you, to route your message to the right person, to keep a record of your request in our contact system, to send you updates only if you asked for them, to improve the information on this site, and to keep the site secure. We do not sell or rent personal information. Every update email includes a way to unsubscribe.

    Who we share it with

    Only service providers who help us run the website and our communications — website hosting, website security, email hosting, our customer-relationship (contact management) system and, if you accept analytics, our analytics provider — under obligations to protect it and use it only for that service. Some of these providers may store information outside Canada; where they do, it is protected by contract and may be accessible to authorities there under local law. We may also disclose information where the law requires it.

    How long we keep it

    Messages are kept for as long as needed to respond and to maintain a record of our conversation, and are then deleted. You can ask us to delete your message at any time.

    Your choices and rights

    You can ask to see the personal information we hold about you, ask us to correct it, withdraw your consent to being contacted (or unsubscribe from any update email), change your cookie choice at any time through “Cookie settings” in the site footer, or ask us to delete it. To do any of these, email info@qedbattery.com or write to us.

    Security

    The site is served over an encrypted connection and protected by a web application firewall. No method of transmission or storage is completely secure, but we take reasonable steps to protect what you send us.

    Changes to this policy

    We will update this page if our practices change, and show the date of the latest version here.